To Make Lithium Batteries Fuel Global Carbon Neutrality!
To Make Lithium Batteries Fuel Global Carbon Neutrality!

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Please let us know if you have a question, want to leave a comment, or would like further information about Consulting LITHIUM BATTERIES.


  • Which type of lifepo4 battery shall I buy?

    Usually it depends on your specific needs. Considering that there are different classification methods, such as by voltage, by usage scenario, by installation method, you should also judge based on your specific usage. If you have any questions or need help in this regard, please do not hesitate to contact us, we are always ready to provide you with the most timely and patient assistance.

  • In addition to battery, do you provide solar panels, inverters,chargers?

    Yes, in addition to the battery pack, we can also provide you with supporting solar panels, inverters, chargers and other products used with energy storage applications, and ship them to you together

  • What is the lead time?

    It depends on our material stock status and how complicated the lifepo4 battery is. Normally, it takes 15-20 days, For lifepo4 battery that needs to be deeply customization, it generally takes us about 30 to 40 days. For most our customers, the lead time will not exceed 35 days. For samples, the lead time is within 7 days.

  • How long does shipping usually take? Can it be delivered to door?

    For most countries in the world, such as the United States, Canada, Germany, Italy, etc., we provide DDP services, door-to-door delivery and tax included. However, some countries may only provide DDU services, which can be door-to-door but tax-free. Of course, we can provide global CIF and FOB services, please contact us for details

  • What is your payment terms?

    For sample orders, 100% payment in adgvance. For regular bulk order in the future, our payment term is 30% advance payment and 70% balance payment before shipment

  • What is your warranty policy?

    We Provide 5-10 Years Warranty Under Proper Use. Will Provideo Remote Assistance and Send Free Replacement Battery Under the Warranty Period Ty Isne and Contract us and it count’t be repair.But you might required to pay needs

  • How to apply for after-sales service?

    Each of our batteries will be independently tested before leaving the factory, and there is a one-to-one test report. This report is bound to the independent QR code on each battery, so there are generally few quality problems. But if you still encounter it, please do not hesitate to contact our after-sales dedicated We have a special department responsible for following up this email, and your email will be replied and resolved within 24 hours

  • Does your battery pack support customization?

    Yes. We have provided mature lithium battery products in commonly used home energy storage, RV, EV, solar energy, industrial and commercial energy storage and other fields, but if you want to customize according to your specific needs, we are very happy to provide this service

  • Do you provide the necessary technical guidance?

    Yes, within the 5-10 year warranty period, as long as you encounter any need for assistance during installation or use, we are very happy to help you. Engineers can be coordinated to solve every problem you encounter by mail, video conference and other ways.

  • Can your battery communicate with the inverter?

    Yes, our battery packs include RS485 and CAN communication protocols, and are compatible with inverters such as Growatt, MUST, GoodWE, Victron, Sermatec, etc. Please contact us for specific models

  • Can you make batteries according to the brand of cell I specify?

    Yes, please provide us with the specific cell brand, if you have a favorite cell brand

  • Do your batteries have the necessary certifications?

    Yes, for most models of battery packs, we have CE, MSDS, certifications, and for cells, we have IEC and UL certifications. If there is a need for other certificates in your local area, we are happy to apply for this certification for you.

  • Can I visit your factory?

    Yes, our factory is located in Shenzhen, Pingshan. Welcome to visit our factory if you need. We will have a special person to receive and introduce, but please inform us 1 week in advance.

  • I need a complete system, can you help me design and manufacture it?

    Yes, we provide Turnkey solution, you just need to tell us your needs, our sales manager and engineer will reply you within 24 hours and provide a basic solution